# Recommended videos > **Source**: [Wiki](https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos) ## Browse Collection 1. [Auto-Collections for Timely Payments](https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/95RZ8VH0UOE-auto-collections-for-timely-payments.md) (Video) 2. [How to Edit Active Subscriptions? ](https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions.md) (Video) --- # VIDEO: How to Edit Active Subscriptions? ## METADATA - id: Q51Kg07x8u5WGlmJ7EY8Mg - type: video - source: Wiki - content_url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions - collection_url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos ## TRANSCRIPT - time: 00:00 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=0 text: In this video, let's see how to cancel a subscription in Chargebee. - time: 00:04 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=4 text: Before we get into how to cancel a subscription, - time: 00:07 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=7 text: let us understand the different reasons why a subscription might get canceled automatically. - time: 00:13 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=13 text: When subscriptions get canceled for these seven reasons, - time: 00:16 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=16 text: you'll get automatically notified through a cancellation event. - time: 00:19 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=19 text: For all other cancellation types, the event will not hold the reason for cancellation. - time: 00:24 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=24 text: To pre-configure cancellation settings, start by clicking on "Settings" in the navigation bar. - time: 00:30 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=30 text: Now, select "Configure Chargebee" from the dropdown menu. - time: 00:35 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=35 text: In the Configure Chargebee section, click on "Billing Logic." - time: 00:39 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=39 text: Choose subscription cancellation from the list. - time: 00:42 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=42 text: Here, you can set up the rules for how you handle unpaid invoices - time: 00:45 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=45 text: refundable credits, excess payments, and more when subscriptions are canceled. - time: 00:51 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=51 text: The first setting offers you the options to set up when a subscription has to be canceled. - time: 00:56 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=56 text: The second setting lets you decide how you want to handle the credits for the unused period after subscription is canceled. - time: 01:03 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=63 text: In the third setting, you can decide what to do with the existing refundable credits, if there are any. - time: 01:09 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=69 text: And finally, here you can decide what action to take in case there are existing unpaid invoices for the canceled - time: 01:15 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=75 text: subscription. - time: 01:16 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=76 text: Chargebee also allows you to override the default settings or add a condition. - time: 01:21 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=81 text: You can perform these actions by clicking the vertical ellipsis available next to each setting. - time: 01:26 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=86 text: To cancel a subscription, - time: 01:28 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=88 text: go to the subscription details page in your Chargebee web interface. - time: 01:32 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=92 text: This will open the subscriptions - time: 01:34 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=94 text: index page, which lists all your subscriptions. - time: 01:37 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=97 text: To view a specific subscription, - time: 01:39 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=99 text: click on the name. Once you enter a particular user subscription page, click on cancel subscription. - time: 01:46 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=106 text: You will see the options to either cancel the subscription immediately - time: 01:49 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=109 text: or end of term or on a specific date. Selecting - time: 01:53 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=113 text: cancel immediately - time: 01:54 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=114 text: will move the subscription to Non-Renewing state, which means the customer will not be charged anymore. - time: 02:03 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=123 text: To learn how to cancel a subscription via API, - time: 02:06 url: https://kb-staging-wiki.portal.trainn.co/KGAf15c817s-recommended-videos/m26VEw2Kpa4-how-to-edit-active-subscriptions?start_time=126 text: refer to the documentation linked to this video. ## SUMMARY # Configuring Subscription Cancellation Settings in ChargeBee In this guide, we will walk through the steps to configure Subscription Cancellation settings in ChargeBee. ## Step 1: Access Settings - Click on **Settings** in the navigation bar. - Select **Configure ChargeBee** from the drop-down menu. ## Step 2: Configure Billing Logic - In the **Configure ChargeBee** section, click on **Billing Logic**. - Choose **Subscription Cancellation** from the list. ## Step 3: Set Subscription Cancellation Options There are several settings you can configure: 1. **Cancellation Timing:** Decide when a subscription should be cancelled. 2. **Handling Credits:** Choose how to manage credits for the unused period after a subscription is cancelled. 3. **Refundable Credits:** Determine what to do with existing refundable credits, if any. 4. **Unpaid Invoices:** Decide on actions for existing unpaid invoices for the cancelled subscription. ChargeBee allows you to override default settings or add conditions by clicking the vertical ellipsis next to each setting. ## Step 4: Cancel Subscriptions Subscriptions can only be cancelled immediately. To cancel at the end of the term: - Go to **Subscriptions** in your dashboard. - This opens the **Subscriptions Index** page, listing all your subscriptions. - Click on the subscription name to view specific details. ## Step 5: Edit Subscription Details - In the **Subscription Details** , click on **Edit Subscription** under Subscription Actions. - In the **Billing Info** section, select the **Fixed** option from the Billing Cycles drop-down menu. - Set the number of billing cycles for the subscription. - Click the **Update** button at the top right to apply changes. - In the Confirmation modal, click **Proceed** to continue. ## Step 6: Schedule Cancellations - To edit schedule cancellations, click **Cancel Subscription**. - Select when to cancel the subscription. ## Step 7: Reactivate Cancelled Subscriptions If you want to restart billing for a cancelled subscription, you need to reactivate your subscription. Thank you for watching.